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Active Listening


This course explains why active listening is an important skill. It covers the benefits of active listening and good techniques to use. It also explains some of the barriers to this communication skill.



  • Introduction
  • Benefits of Active Listening
  • Techniques of Active Listening
  • Barriers to Active Listening
  • Summary


Active Listening

  • 1 Hour/ .1 CEU


    At the end of this lesson, you will be able to:

    • IDENTIFY the benefits of active listening.
    • RECALL good techniques for active listening.
    • IDENTIFY barriers to active listening.
  • Reminder

    Enrollment in this course expires in 12 months from the date of payment.

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