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Communicating in Difficult Situations


This course examines some difficult situations in which communication can be challenging and discusses strategies for overcoming challenges.



  • Introduction
  • Difficult Situations
  • Intercultural Communication
  • Communication and Conflict
  • Summary

Communicating in Difficult Situations

  • 1 Hour/ .1 CEU


    At the end of this lesson, you will be able to:

    • IDENTIFY situations that make communication difficult.
    • IDENTIFY challenges that can arise with intercultural communication and ways to overcome them.
    • IDENTIFY communication strategies to aid conflict resolution.
  • Reminder

    Enrollment in this course expires in 12 months from the date of payment.

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